Area FAQs

I have an area no longer in use, but I wish to retain the data. Can I hide it for the time being?

From version 3.0, you can hide areas or groups of areas.

I set up an area called Birmingham Factory on my central CHASE system. However, when the user at the Birmingham Factory sent me an evaluation and I uploaded it I, found a second area called Birmingham Factory on my system with the data assigned to it and my own remained blank. Why did CHASE do this?

All records in CHASE are identified by internal ID numbers. The user at Birmingham will have created an area record called Birmingham Factory and this copy of CHASE will have identified it with a number generated based on its serial number. Your area called Birmingham Factory will have a different ID because your copy has a different serial number. When you uploaded the data, a copy of area record created at Birmingham was also uploaded and this is the one used. If you are importing data from other sites always allow the area records to come from those sites (they are always downloaded automatically with an evaluation) and do not attempt to create them yourself. Only ever create areas for which you will conduct evaluations yourself. You can delete your own area called Birmingham Factory as it will never be required.

How many areas can I have?

The theoretical maximum number of areas is 65535 per system. If you expect to have more than two thousand you should have at least 32MB RAM and a Pentium 166 or faster processor, otherwise performance will degrade considerably.