Talking About Safety
The art and science of successful safety conversations.
Talking About Safety is one part of Hastam's suite of Behavioural Management development events. This course is essential for any organisation that wants to adopt a behavioural safety approach to improving performance.
This workshop, which is always aligned to a client's business, is designed to ensure delegates develop the competence and confidence to talk about safety with individuals or small groups and achieve positive results.
The training goes beyond the usual behavioural safety concept of observation and feedback to creating constructive two-way dialogue that leads to mutual trust and understanding, strengthened awareness of and commitment to safety, and specific improvement actions where needed.
All too often managers and supervisors experience of interactions with their subordinates about safety is characterised by tension, defensiveness and argument. The results are mistrust, failure to gain insights into the real reasons for safety issues, failure to convince people of the need for safety improvements, and decisions for action based on faulty information. This occurs because many managers' and supervisors' natural style of communication does not create rapport, inspire openness or foster willingness to change. Consequently, managers' and supervisors' negative experience leads them to be 'too busy to walk the floor' and they fail to build the constructive working relationships needed to achieve commitment to safety and effective decisions and actions. To overcome this barrier managers and supervisors need practical training and support to develop the skills needed to create positive interactions about safety.
Talking About Safety has been designed to provide the knowledge and practical experience that enables delegates to develop an effective personal approach for talking about safety with those who are exposed to operational risks and whose behaviours determine the organisation's safety performance. The result is positive conversations about safety through which managers and supervisors finding out what really needs to be done to improve safety, and fostering the commitment to get it done.
Talking About Safety training is ideally suited to those in management and supervisory roles but it can also be tailored for work-team members. It is designed to create an interactive and practical experience for a group of five delegates. It consists of a full day interactive workshop with a half-day follow-up session two to three weeks later.
To learn more about this training event and Hastam's approach to behavioural safety contact our chief executive on