Category

Behavioural Safety

Behavioural SafetyGeneral Health and Safety
March 30, 2017

Getting procedures right – the key to success is the process you use

What does a best practice Safe operating procedures (SOP) look like?  Don’t bother to answer the question.  It matters less than this: who wrote the SOPs; how are they kept up-to-date? The quality of SOPs (and indeed any part of a SMS) is made or broken by process: the process to create the SOPs, the process for up-dating them. Here…
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Behavioural SafetyGeneral Health and Safety
March 2, 2017

Dangerous Distractions

It seems that a distraction may have caused the mix up that resulted in the wrong Oscars best picture result envelop being given to announcers Warren Beatty and Faye Dunaway.  The result card stated the award category at the bottom of the card but this was insufficient to prompt either announcer to stop declaring the result, although it is clear…
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Behavioural SafetyGeneral Health and Safety
January 6, 2016

‘Talking about Safety’ – it will revolutionise your safety culture

Mount Anvil had identified that they needed to improve their safety conversations.  They weren’t having the full impact that they desired.  Like for many organisations, conversations around safety issues could be awkward and negative.  They knew they needed to change but how?  Dan Terry was asked to deliver our ‘Talking about Safety’ course. Talking about Safety ‘This is an extremely…
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Behavioural SafetyGeneral Health and Safety
October 22, 2015

Just: How should leaders respond to failure?

Steve Highley considers how leaders should and can develop more positive responses to failures. ‘If you hit a wrong note, then make it right by what you play afterwards.’  Joe Pass, jazz guitarist The Old Habit: Backward Thinking Defensive Responses Last week’s post considered the how leaders’ public responses to failure reveals organisational and leadership habits.  What is commonly seen…
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Behavioural SafetyGeneral Health and Safety
October 15, 2015

Just: How do leaders respond to failure?

Steve Highley considers the consequences of habitual defensive responses to failures by leaders Leaders’ Responses to Public Failures Reveals Private Habits Responding to failure is a necessary and demanding task for leaders.  Disasters come out of the blue, even if identified as a significant risk.  When they occur leaders are expected to respond decisively.  They are expected to protect the…
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Behavioural SafetyGeneral Health and Safety
August 13, 2015

Continual Improvement and Sustainable Active Safety.

Steve Highley summarises the need for Sustainable Active Safety (SAS) and provides an overview of its components and use. My first two post on the need for SAS considered two issues. In ‘Does your safety cake need any icing?’  I raised the concern that whilst behaviour based safety (BBS) and culture change programmes can make a positive contribution to safety…
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Behavioural SafetyGeneral Health and Safety
August 6, 2015

An Encounter with an Error Trap

Steve Highley looks at responding positively to error using a personal experience involving his car. So I made an error and my car got kicked by an irate garage owner.  How did it happen? The Encounter A few weeks ago I was staying at a B&B in a small town in the Midlands.  It had been a long day and I was…
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Behavioural SafetyGeneral Health and Safety
July 30, 2015

Beyond Zero: We Need a More Positive Vision for Improving Safety.

In this week’s post Steve Highley explores Sustainable Active Safety as a positive goal for continual improvement. Safety Programme for a Major Project Last summer I needed a goal-oriented title for a safety support programme proposal for a major infrastructure project.  Or rather, I wanted a better title than just ‘project safety support programme’. The programme itself needed to be…
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Behavioural Safety
July 23, 2015

Does your safety cake need any icing?

Steve Highley considers cakes and icing.  Are behaviour-based safety (BBS) and safety culture transformation programmes a helpful extra layer, unnecessary decoration or a dangerous distraction? The icing on the cake? Safety professionals know – should know – that BBS and safety culture change programmes are the icing on the safety cake.  The right ‘icing’ can make a great cake even…
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Behavioural SafetyGeneral Health and Safety
July 16, 2015

Safety ‘Road to Damascus’ moments.

Many of us working in health and safety have experienced one or more significant events that shaped our views about the importance of getting safety right and what this requires us to do. Here is the first of an occasional post on Hastam consultants’ Road to Damascus moments, experiences that shaped our understanding of health and safety principles and practices. …
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Behavioural SafetyGeneral Health and Safety
May 18, 2015

Do you want to go down a coalmine?

A few weeks ago the Hastam team got a chance to visit Thoresby Colliery. Professor Richard Booth reflects on why he jumped at the chance to go and what lessons we can learn from the coal face.  Why I said ‘yes!’ The phone rang: “Do you want to go down one of the last deep coal mine in the UK…
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Behavioural SafetyGeneral Health and Safety
May 7, 2015

Is setting rules in stone all it’s cracked up to be?

How do you get people to stay healthy and safe?  How can you get everyone to follow the rules?  Why can’t they willingly accept these rules are the right thing to do in a civilised society? Acts of Parliament and regulations are the UK equivalent of setting rules in stone. They give the state power to enforce the rules by…
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