Helen Conlin has over twenty four years’ experience in industry and consultancy with extensive experience in supporting high technology, high and medium hazard operations. Covering technical, human and organisational factors. She specialises in optimising the combined performance of people, technology and processes to deliver improved Safety, Health, Environment and Quality performance within critical activities and systems.
Helen is a chartered chemical engineer, Fellow of IChemE and on the IChemE Register of Safety Professionals. She began her career within blue chip manufacturing companies working as a development engineer on new projects and processes and troubleshooting production problems. She subsequently progressed to environmental and then risk management consultancy working for a wide variety of public and private sector clients.
Projects include coaching and training; organisational design and development support; assessing the implications of organisational change (including combined with technological change); competency management system review and development; safety management system and culture review and development; human performance analysis (including Safety Critical Task identification and assessment); emergency plan review and development; COMAH Safety Report review and development; hazard identification, risk assessment and ALARP demonstration; quality performance review and improvement; research; provision of land use planning advice (relating to major hazards); due diligence; policy appraisal and development and process problem solving.
Helen’s experience has been gained in several industrial sectors including oil and gas, chemicals, power generation, iron and steel, paper and pulp, glass, water, waste and FMCG.
Helen was joint author and main contributor to the development of a method ‘Assessing the Safety of Process Operations Staffing Arrangements’ on behalf of UKHSE (published as CRR348/2001). The method comprised a fundamental check on the ability to reliably detect, diagnose and respond to scenarios (principle based) and assessment of individual and organisational factors to assess sustainability (capability maturity based – a form of benchmarking using an anchored rating scale). The method won awards (highly commended in the 2001 IChemE Severn Trent Safety Award (2001) and an article published in ‘The Chemical Engineer’ won the 2000 IChemE Safety & Loss Prevention Subject Group’s Frank Lees Medal). The method caused great interest when it was launched and has continued to be widely used across UK high hazard sectors and internationally. Since 2000, Helen has led many studies utilising the method to assess the safety of staffing arrangements, often as part of wider organisational design, development and change support. Helen recently completed a major organisational design, development and change project at a major UK refinery, which incorporated use of the Staffing Assessment method within a much larger study and provision of advice and support